Field Services Engineer / Technician

Field Services Engineer / Technician

We are a family-owned company with a worldwide reputation in the field of bulk materials technology, headquartered in Regensdorf, Switzerland, with subsidiaries in Germany, France, the UK, the Netherlands, Singapore, China, Brazil and the USA.

We manufacture machines and systems for process engineering processes, in particular pneumatic conveying, dosing and mixing systems. Our customers include well-known companies in the food, chemical, building materials and pharmaceutical industries.

Gericke North America is searching for a

Field Services Engineer / Technician 
 

Job Description

  • Gericke North America is searching for a field service technician professional for our Somerset-NJ location.
  • The position requires the ability to do installations support, training, and troubleshooting of process equipment.
  • Provide customers with excellent customer service by either assisting over the phone or at a customer's facility.
  • Learn about Gericke’s equipment.
  • Electrical and mechanical skills are necessary.
  • Must be able to travel.
  • Our ideal candidate is a highly motivated person with a strong work ethic.
  • This is an opportunity to be involved in all aspects of bulk handling solutions for our clients.

Key Responsibilities

  • Provide customers with excellent customer service either by assisting over the phone or at a customer's facility.
  • Report and keep track of customer interactions.
  • Travel for installations, training and troubleshooting.
  • Assemble equipment.

 

Desired Skills and Experience

  • Must be a self-starter, highly motivated, and be able to work independently with low supervision.
  • A passion for equipment and customer service.
  • Very good interpersonal, time management, and communication skills.
  • Good written and verbal communication skills.

Compensation

  • Base + benefits.


Work Authorization
Gericke will only employ those who are already legally authorized to work in the United States.

Equal Opportunity Employer

Gericke is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status.

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